Posts tagged Sprint

“David Pogue has distilled into useful form a long-standing complaint I have (and one reason I have long had a voice mail greeting that asked people not to leave me voicemail): cell phone companies set up the greeting, caller instructions, and playback system prompts in large part to maximize their revenue per user; by his calculations, the “mandatory 15-second voicmail instructions” from AT&T, Verizon, Sprint, T-Mobile and others is earning those companies something near a billion dollars a year in charges. Pogue suggests that users should “take back the beep,” and to that end provides contact information for the largest cell carriers in order to register a complaint — and, more helpful in the short run, suggests ways in which to make better use of paid-for phone minutes by alerting callers how to bypass the annoying instructions.”

I’ve never really thought about it this way. I mean, I’ve always noticed the message and I’ve always wished I could skip it but I’ve never really thought about the reason it was there.
I thought that on all these plans they always said, “When you call voicemail, it doesn’t count towards your minutes.”
If, however, I’ve been under a vast misunderstanding then this definitely brings up a good point that, shockingly, I’ve never heard arise before.
I suppose we will hear more of this at some point.

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